Regular Shipping Rates, Times & Methods
Less than $100
More than $100
|see chart below for remote postal codes|
*This only covers ground shipping. Beyond point shipping is not covered.
Christmas Shipping Deadlines
(Based on arrival date on Wednesday, December 24/2013 **)
Last Day to Send Via
|Vancouver||Dec 15th||Dec16th||Dec 19st|
|Calgary||Dec16th||Dec 17th||Dec 19st|
|Regina||Dec 16th||Dec 17th||Dec 19st|
|Winnipeg||Dec 17th||Dec 18th||Dec 22rd|
|Ottawa||Dec 17th||Dec 18th||Dec 22rd|
|Montreal||Dec 17th||Dec 19th||Dec 22rd|
|St John NF||Dec 15th||Dec 19th||Dec 15th|
|Charlottetown||Dec 16th||Dec 22st||Dec 17th|
|Halifax||Dec 16th||Dec 22st||Dec 17th|
|Moncton||Dec 16th||Dec 22st||Dec 18th|
|North East||Dec 18th|
|South East||Dec 16th|
|Mid North||Dec 17th|
|Mid South||Dec 16th|
|North West||Dec 15th|
|South West||Dec 16th|
** Do not include ship date when calculating time, all ship dates are dependent on weather and road conditions. We are not responsible for delays due to weather or road conditions.
* Remote areas do not apply , remote area postal codes listed below)
(Shipping via Express to Canada generally cuts the above delivery times in half. If you are away from these major centres, please add extra days.)
Approximate Delivery Times to U.S. Destinations
7-12 business days - New York, Ohio
8-13 business days - Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, North Carolina, Pennsylvania, Road Island, Vermont, Virginia, West Virginia, Wisconsin
9-14 business days - Alabama, Arkansas, Colorado, Florida, Georgia, Louisiana, Minnesota, Mississippi, Nebraska, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Washington
11-16 business days - Arizona, California, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming
(Shipping via Express to U.S.A. requires approximately 1-3 business days. If you are away from these major centres, please add extra days. )
Oversize, Large and Extra Large Products
There are items available for purchase within our store that are unusually large, heavy or awkwardly shaped. Shipping companies charge additional fees to move these goods and storage/movement within our warehouse is more expensive.
In order to offer these items it is necessary to charge an additional oversize fee. An additional fee of 7.5% will be charged for an oversize item, 12.5% will be charged for each large item and extra large items will be charged an additional 17.5%. If you are ordering oversize, large or extra large items to be shipped to remote areas, there will be an additional charge of 5% (oversize items - 7.5%+5%, large items - 12.5%+5%, extra large items - 17.5%+5%).
If an item that you have selected has such a fee, you will see the oversize icon appear on that item's detail page. Oversize amounts are calculated separately from shipping however, should you decide to return an oversized item, you will not receive a credit for the oversize fee.
If you are shipping to an address with one of the following postal codes, the address is considered remote.
Standard Freight is door to door only. Inside delivery is available and must be requested when you place your order. If there is a specific room number you would like your order delivered to, or if your classroom is difficult to reach or accessible only by stairs, please notify our customer service department at the time your order is placed. An additional charge may be added to your freight bill by the carrier for delivery beyond your front door. Upon request, we would be pleased to quote you the additional freight charges.
Drop Ship items are shipped directly from the supplier. A detailed information box will appear and will require your understanding of the shipping details, including delivery time, for the item you are ordering. You must click “OK” to acknowledge that this is understood before allowing the item to be added to your shopping basket.
In some cases, large orders or orders with unusual shaped products may be shipped in two or more boxes (at no additional charge). These boxes may arrive on different days within the allotted time frame. You will receive a shipment confirmation containing a unique tracking number for each box.
If the standard shipping method is selected at checkout, in stock orders are shipped from our warehouse next business day via Canada Post in Canada, and USPS in the United States.
Express shipments in Canada are sent using courier ground service. We are sorry that we cannot offer the express shipping option to orders that are shipping to a P.O. Box address.
Beyond Point Orders
Freight charges cover ground transportation only as serviced by a licensed carrier. Ice roads, rail, barge, sealifts, ferries or air transportation are the responsibility of the customer.